- Automation
- 2025
- Client
- Client Ltd
- Industry
- Manufacturing and distribution
- Period
- 2025 – present
- Scope
- Design, development, operation
How did a company that retyped orders by hand from three places become one where the numbers add up by themselves? It took six weeks, one system and a team that wasn't afraid to throw out the old Excel.
Meet Client Ltd
Two to three lines about the client. What they do, how big they are and what sets them apart. So readers know who the story is about before they read what happened.
How it started
The opening of the story. When the client got in touch, what they came with and what state the company was in. A concrete detail that draws the reader in: three spreadsheets, two email inboxes and one exhausted colleague holding it all together.
A second paragraph on why it couldn't go on. What kept breaking, how much time it cost and when management decided it was time for a change. Numbers and names help the reader picture the situation.
The point of the paragraph that moves the reader on.
How did we turn five spreadsheets into one system?
What we did first and why. How the analysis went, who we talked to and what surprised us. We didn't start with technology, but with where the team was losing the most time.
What the first version looked like after two weeks and how the team took to it. What we changed based on their feedback.
Before and after
What we suggested on top
None of this was in the brief. We spotted it ourselves during analysis, and the client approved it based on an estimate of what it would bring.
Reminders about dormant customers
One or two sentences about the idea. What we noticed in the data and what we suggested.
+00 customers won back in six months
A weekly summary for everyone
One or two sentences about the idea. Why we suggested it and how the team took to it.
00 % of the team read it every Monday
What changed
What a normal day at the company looks like now. What's gone, what's faster and what the team likes. A concrete situation works better than general claims.
And Fridays? They belong to customers now, not reports.
What the project delivered
- less time on admin
- −00 %
- saved every month
- 00 h
- faster order processing
- 0×
Project timeline
- 01Week 1
Analysis
We went through the processes with the people who work in them and designed the screens.
- 02Week 2
First version
The client was clicking through the real system with their own data.
- 03Week 6
Launch
The system replaced the spreadsheets; the team switched over in a single day.
- 04Ongoing
Development
Every month we add features based on what the team needs.
Client quote about this project. What changed and how the collaboration went, in two to three sentences.
First Last
Managing Director, Client Ltd
Want a story like this?
Write a few sentences about what's slowing you down. We'll get back to you with a first proposal.
Book a free consultation